Registration FAQs

Registration for Convening is closed as of May 28th, 12pm ET.
For any questions, please email conference@tcg.org.


How do I register for the Conference? 
What if I don’t remember my login information?
How do I check to see if I’m registered?
Can I register someone else from my organization?
How do I cancel/transfer my registration?
I’m registered, how do I access the Conference?


How do I register for the Conference?
 

Follow this link and click “REGISTER NOW” on the right hand side. 

This will lead you to this page-

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Enter your email. 

If you get the below notification, your registration is not complete, click “log in” to complete your registration.

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If your email isn’t recognized, you will be asked to create a brief profile before completing your registration.


Sometimes, users may find themselves in a profile creation “loop” that does not allow them to get past this step, or they may be told that they have an account even if their email address is not recognized. This is often the case when our database has an account without a current email address, or when a user’s name is the same or similar to someone else in our database. If you have trouble creating your profile, just email conference@tcg.org and we will reach out to help during TCG’s normal business hours.


What if I don’t remember my login information?

If you are prompted to log in to a TCG account but don’t remember your credentials, click the link for “email instructions” and you will be sent an email with information on how to reset your password.

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How do I check to see if I’m registered?

When you register you should receive a confirmation email at the address associated with the event registration.

To view or edit your registration, follow this link to the event and click “Login”.

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Enter the email and password associated with your TCG Membership, or the credentials you used when you registered for the event. 

If you are registered for the event it will say “View/Edit Registration” instead of “Register Now” on the right hand side.

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Click “View/Edit Registration” to view the details of your registration, or click “Register Now” to register.


Can I register someone else from my organization?

Yes! You can either select the “Register Someone Else” option at the start of the registration process.

Alternatively, you may register your colleagues after registering yourself by clicking the “Register Someone Else” option at the bottom of the page, once you get to Step 4: Registration Review.


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How do I cancel/transfer my registration?

If you need to cancel or transfer your registration, please contact us at conference@tcg.org and we will respond during TCG’s normal business hours.


I’m registered, how do I access the Conference?

All registered attendees will be invited via email to a private event platform exclusive for Convening, where exact session schedules, Zoom meeting links, downloadable calendar invites, and attendee discussion threads will be available. Registered attendees will be invited to this platform beginning Thursday, May 28th.